Delete your account
You can permanently delete your datavessel account and all the data we hold for you. Choose the option that fits your situation.
Delete yourself in-app
Email us instead
Everything we hold for you
When you delete your account, every record tied to your user ID is permanently removed:
- Your profile, business profile, and account settings.
- Every agent you created and every run you executed, including chat history and tool-call logs.
- All scheduled agents and their run history.
- OAuth tokens for connected sources (Google Analytics, Shopify, WordPress, Shopware, Gorgias, Slack, LinkedIn, HubSpot, and any other connector you'd authorized).
- Your encrypted LLM API keys.
- Memory entries and saved business context.
- Your Supabase auth identity, so the account can't be silently re-created on next login.
Backups are rotated out within 30 days, after which no copy of your data exists anywhere in our infrastructure.
Limited, lawful retention
We may retain a minimal record of the deletion itself — your user ID and the deletion timestamp — for up to 12 months. This is so we can respond to compliance audits and demonstrate we honored your request. The record contains no personal data beyond the user ID hash.
Anonymized aggregate usage metrics (total request counts, error rates) may persist in our analytics. These cannot be linked back to you after deletion.
Effects on third-party services
Deleting your datavessel account revokes our access to every third-party service you'd connected (Google, Shopify, WordPress, etc.). The data inside those services — your posts, orders, analytics, etc. — stays where it is. We never had a copy of it; we only had permission to read or act on it through your authorization.
If you'd also like to remove data from a connected third party, you'll need to do that within their tool directly.